Ibadan Electricity Distribution Company (IBEDC) has announced to the general public and its customers that new Meters are now available for acquisition.
Engr. Francis Agoha, Acting Managing Director of IBEDC disclosed this in a statement on Wednesday (today) in Ibadan.
According to Engr. Agoha, customers are encouraged to register for meter acquisition through the dedicated platform at msms.ibedc.com.
He noted that the new development was part of the company’s commitments to improve service delivery and address concerns over estimated billing among our valued customers.
“The Ibadan Electricity Distribution Company (IBEDC) is delighted to announce the availability of meters following the recent acquisition of a new stock through the Meter Asset Provider (MAP) Scheme.
“This initiative aims to improve service delivery and address concerns over estimated billing among our valued customers.
“This platform has been designed under the Meter Asset Provider (MAP) Scheme to ensure a seamless and secure metering experience for all our customers.” Engr. Agoha stated.
In light of recent reports regarding unauthorized individuals collecting cash payments for meters and other services, the company strongly advised IBEDC customers against making cash payments to third parties.
“To safeguard your transactions, we recommend visiting our official website at msms.ibedc.com for meter registration and payments.
“IBEDC provides multiple secure payment options including IBEDCpay, USSD, 24-hour Self-Service Kiosks, IRecharge, and Fets Wallet, designed to facilitate convenient and secure customer transactions.” He said.
For those who must make cash payments due to limited access to online services, Engr. Agoha underpinned the importance of obtaining a valid receipt for every transaction made.
“Ensure the receipt issued bears the customer copy to prevent any potential fraud,” he added.
“We urge all customers to exercise caution and refrain from engaging with unauthorized agents claiming to represent IBEDC,” Engr. Agoha added.
The company however, disclosed that inquiries or assistance can be made via IBEDC customer service at 07001239999 or visit www.ibedc.com.